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FAQs

Shipping Information

What Shipping Methods Are Available?

Our shipping options span between 1-5 days after order processing.

How Long Will It Take To Get My Package?

We ship our items within 24 hours of you ordering it. You will receive your order within 1-5 days after your order has been processed. 


Payment Information

What Payment Methods Are Accepted?

Discover, Visa, Apex, P, and other credit or debit cards. 

Is Buying On-Line Safe?

We have guaranteed safe online purchasing through our payment method providers above. We are also Shopify Secure.


Orders and Returns

How do I place an Order?

Select the item you would like, add to cart, and continue on to your check out cart. 

How Can I Cancel Or Change My Order?

Email us at info@bongaid.com for questions and concerns involving your order.

Do I need an account to place an order?

You do not need an account to place your order. If you want to know when we have sales or new products, stay in the loop, then definitely make an account with us. 

How Do I Track My Order?

You will receive an email whenever your order is processed, and you will also receive a tracking number. Click on the tracking number and you'll be able to keep track of where you order is! 

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